Introduction

Inclusive Multicultural Support ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information, in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Collection of Personal Information

Types of Personal Information

We may collect the following types of personal information:

·       Contact details (e.g., name, email address, phone number)

·       Demographic information (e.g., age, gender, cultural background)

·       Usage data (e.g., IP address, browser type, pages visited)

·       Any other information you provide to us directly through our website

Methods of Collection

We collect personal information through various methods, including:

·       When you visit our website

·       When you contact us via email or phone

·       When you subscribe to our newsletter

·       Through cookies and similar technologies

Use of Personal Information

We use your personal information for the following purposes:

·       To provide and improve our services

·       To communicate with you and respond to your inquiries

·       To send you newsletters and updates

·       To analyse website usage and improve user experience

·       To comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use cookies to:

·       Understand and save your preferences for future visits

·       Compile aggregate data about site traffic and interactions

·       Provide personalized content and advertisements

You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.

Storage and Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We store personal information in secure servers and implement technical and organizational measures to safeguard data.

Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you wish to access or update your information, please contact us at the details provided below. We will respond to your request within a reasonable timeframe.

Disclosure of Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

·       To service providers who assist us in operating our website and conducting our business

·       To comply with legal obligations or respond to lawful requests by public authorities

·       With your consent

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing or advertising purposes.

International Data Transfers

Your personal information may be transferred to and processed in countries outside Australia. We will take reasonable steps to ensure that any overseas recipient complies with the APPs or is subject to a law or binding scheme that offers similar protection.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on our website, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

·       Email: Contact@imsupport.org

This Privacy Policy was last updated on 22 November 2024

Thank you for trusting Inclusive Multicultural Support with your personal information.